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Recent Posts by Jessica Rocco

Jessica Rocco
Advertising & Marketing Consultant | Trib Total Media 724-858-9849

Turn a Negative Review, Into a Positive For Your Business

Posted by Jessica Rocco on July 27, 2020

Negative reviews happen. Whether you’re a five-star restaurant or a home remodeling contractor, if you’re in business, you will receive a negative review at some point. So what do you do?

Do you respond defensively? I mean, this business is your pride and joy, your life. You work tireless, countless days and endless hours. It’s natural to want to respond this way.

Do you ignore it? Delete it?...

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